Payment problems

Payment problems

We have aided clients through economic troubles and we’re invested in using the services of your student loans during this period with you to help you. Check out terms you might hear whenever coping with re payment difficulties.


Forbearance enables you to temporarily postpone your loan re payments. It can benefit you avoid delinquency and standard if you are dealing with short-term difficulty that is financial. Before considering forbearance, explore all the other choices, like asking your cosigner you make student loan payments for a short time if they can help. See if there’s anybody else whom could probably assist you to.

Exactly just How forbearance works

As soon as you realize you won’t have the ability to make your payment per month, contact us and explain your situation. We are able to allow you to see whether forbearance may be the option that is best for your needs. There’s no kind to submit; our customer support team can really help it is set by you up. Forbearance are authorized as much as 90 days at a right time, as much as one year on the life of the mortgage.


  • Forbearance may give you the more time you have to re solve your financial difficulties.


  • A payment may be asked to get yourself a forbearance. The re re payment shall be employed towards your present stability.
  • Some things won’t be affected. Forbearance will not eliminate any belated charges or formerly reported delinquency information from your own credit history.
  • Interest continues to accrue. While you’re in forbearance, you won’t need to make repayments. Nevertheless, interest shall continue steadily to accrue. At the conclusion of your forbearance duration, the attention will capitalize (be put into your loan’s present Principal), which means that your Total Loan price will increase.
  • Forbearance may affect your eligibility for, or lead you to lose, debtor advantages or payment incentives (such as for instance cosigner release) that want on-time payments to get the benefit or retain it after qualifying.
  • Any loan that is scheduled throughout a forbearance duration are going to be suspended.

Repaying interest might help

To cut back your Total Loan price, we encourage one to spend the attention that accrues even though the loan is in forbearance.

Delinquency and default

Delinquency occurs when you don’t spend all or element of your student loan that is monthly payment. You may well be charged later fees for delinquency, that may enhance your loan that is total cost. Plus, any interest-rate can be lost by you reduction programs that you were qualified. Delinquency also can impact your credit score. Belated payments might be reported to consumer reporting agencies and may have a impact that is negative your credit history.

Standard could be the most serious situation. This means you’ve did not repay your education loan, and may have consequences that are serious. As soon as your education loan is with in standard, the complete present stability becomes due, not merely the missed monthly premiums. In addition, your standard might be reported to your consumer reporting agencies, where it could stick to your credit history for approximately seven years.

Before your education loan becomes delinquent and goes in default, give us a call at 800-472-5543 (800-4-SALLIE) . We are able to work together for a remedy.

Abby explains education loan delinquency and standard

If you’re considering bankruptcy

It’s important to comprehend numerous student education loans aren’t released through bankruptcy. Nonetheless, a automated stay is imposed whenever any bankruptcy is filed. The end result of this stay that is automatic that which we do will depend on which kind of bankruptcy is filed.

  • If your Chapter 12 or 13 bankruptcy is filed, we suspend online access and communications, including payment statements, for the borrower together with cosigner.
  • A chapter 7 or 11 bankruptcy, we suspend online access and communications for only the person who filed the bankruptcy if only one of a borrower or cosigner files.

In most situations, interest continues to accrue throughout the bankruptcy situation, which can be more likely to raise the Total Loan price. Following the automatic stay stops, servicing, collection efforts, online access and all communications will resume in the event that education loan is certainly not discharged. In instances where that loan is discharged, we remove the filing party from obligation for the loan. The party that is non-filing accountable for the mortgage, no matter what types of bankruptcy is filed. When you have questions about the treating your education loan in bankruptcy, please consult with legal counsel.